Telephone Advice

Get the Care You Need—Right Over the Phone! 📞

Did you know that many of the medical queries we see every day don’t actually need an in-person clinic visit? 

If you have a quick question, need to discuss an ongoing condition, or want to review test results, a telephone consultation is often the fastest and most convenient way to get sorted—all from the comfort of your own home! 🛋️💖

🎯 When is a Phone Consultation Best?

Telephone appointments are perfect for a wide range of medical and admin needs, especially when a physical examination isn't necessary:

  • Ongoing Conditions: 📈 Reporting progress on a treatment or clarifying a health issue we are already helping you manage.

  • Test Results: 📊 Discussing recent lab results or planning the next steps in your care.

  • Minor Illnesses: 🤒 Getting advice on new, mild symptoms that are likely to clear up quickly.

  • Quick Admin: 📝 Asking simple questions about your medication or paperwork.

Why it works: If our doctors are already familiar with your medical history, we can often skip the physical exam and get straight to helping you over the phone! 🤝❤️

 

🕰️ How Your Phone Consultation Works

  • The Callback Window: 📞 Our doctors typically make their calls in the morning between 9:00am- 12:00pm or between 2:00pm-6:30pm. 

  • Your Preferred Doctor: 👩‍⚕️ Whenever possible, we recommend booking with the doctor who knows your medical history best. Just let our team know who you'd prefer to speak with!

  • Busy Days: 🌪️ On exceptionally busy days, a doctor might need to call you the following day, or we may suggest booking an in-person appointment if our telephone slots are completely full. If there are any delays, we will always do our best to let you know!

 

Page last reviewed: 14 July 2026
Page created: 20 March 2024