Please Contact Us Online First
To get you the quickest care, we encourage all patients to submit their medical and admin requests through our online form. * Response Time: We aim to review and reply to all online submissions within 2 working days.
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It’s faster: You avoid waiting in the morning phone queue.
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It helps others: It keeps our phone lines free for elderly and vulnerable patients who cannot use the internet.
⚠️ Important: Age Limit for This Service
Please note that our online form is only for patients aged 5 and over.
- For children under 5: Young children can become unwell very quickly and require a different type of medical assessment. If your inquiry is for a child under 5, please do not use the online form—call our reception team directly instead.
🛑 Emergency Warning: Do NOT use this form for:
If you or someone else is experiencing any of the following, do not use this form. Call 999 or go to A&E immediately:
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Chest pain
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Signs of a stroke (facial weakness, arm weakness, speech difficulty)
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Severe breathing difficulties
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A non-blanching rash (a rash that does not fade when a glass is pressed firmly against it)
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Worsening mental health crisis
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Any urgent medical issue requiring same-day advice
🕒 Service Hours
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Open: Monday to Friday, starting at 8:00 AM - 6:30PM
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Forms are not processed on weekends, bank holidays, or outside of these hours. If you need medical advice while the form is closed, please contact NHS 111 or call 999 for an emergency.
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